Shipping Policy
Provided by CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED
Operated by: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED
Business Address:FLAT 2401-16, 24/F, WING SHING IND BUILDING, 26 NG FONG STREET, SAN PO KONG
HONG KONG
Business Address:FLAT 2401-16, 24/F, WING SHING IND BUILDING, 26 NG FONG STREET, SAN PO KONG
HONG KONG
CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITEDis an authorized distributor of KuKirin electric scooters.
This shipping policy explains our shipping methods, delivery times, and related information for customers purchasing KuKirin electric scooters from our website.
I. Shipping Coverage and Tax Policy
Applicable Regions
We currently ship to the following EU countries:
- Denmark, Spain, Ireland, Netherlands, Portugal, Lithuania, Hungary, Slovakia, Finland, Bulgaria, Croatia, Austria, Italy, Sweden, France, Czech Republic, Belgium, Poland, Estonia, Greece, Germany, Luxembourg, Latvia, Slovenia, and Romania.
Non-EU Regions
- Shipping is not yet available to regions outside of the above-listed countries.
Tax and Import Fees
- All prices displayed on our website represent the total product price payable by customers.
- Orders shipped from our EU warehouse will not require customers to pay additional import duties, customs fees, or unexpected charges upon delivery.
- All applicable costs are clearly displayed before checkout.
Shipping Fees
Free shipping is available for all supported EU countries.
No additional shipping charges will be added after order confirmation.
II. Order Processing and Delivery Time
Processing Time
- Orders are processed within 1 business day after payment confirmation.
Shipping and Delivery
- Orders are fulfilled from our EU warehouse located in Poland after processing.
- Estimated delivery time is 4–7 business days after dispatch.
Out-of-Stock Items
- For temporarily unavailable products, estimated shipping dates will be provided before order fulfillment.
Tracking
- Once your order is dispatched, a tracking number will be sent to your registered email address.
- To track your order, log in to your account on https://www.kukirinofficialstore.com/ and go to the "Order Details" page, then click "Track" for shipment status updates.
- Available carriers may vary depending on the destination country.
Common carriers include:
III. Other Information
Delivery Delays
Delivery times and availability may vary depending on product availability, destination restrictions, carrier conditions, customs procedures, extreme weather, or other unforeseen circumstances.
Customer Service
For shipping, order tracking, or delivery questions, please contact us:
Email:service@kukirinofficialstore.com
Phone:+86 135 4416 4990
We aim to respond to customer inquiries within 24 hours.
Email:service@kukirinofficialstore.com
Phone:+86 135 4416 4990
We aim to respond to customer inquiries within 24 hours.
Additional Information
This policy provides transparent information about our shipping terms and does not affect customers’ statutory rights under applicable consumer protection laws.
All applicable costs and delivery information are displayed before checkout.
All applicable costs and delivery information are displayed before checkout.