Privacy Policy

Last Updated: September 2026
This Privacy Policy explains how Makycount Inc ("we", "us", or "our") collects, uses, protects, and processes personal information when you visit or make a purchase through: https://www.kukirinofficialstore.com

This website is operated by: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED 
Authorized distributor of KuKirin electric scooters.
Business Address:
FLAT 2401-16, 24/F, WING SHING IND BUILDING, 26 NG FONG STREET, SAN PO KONG
HONG KONG
Customer Support Email: service@kukirinofficialstore.com
Customer Support Phone:+86 135 4416 4990

1. Information We Collect
When you visit our website, create an account, place an order, contact customer support, or interact with our services, we may collect the following information:
Personal Information
We may collect:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Order details
• Communication records with our customer service team
• Payment Information
• Payment information is processed securely through authorized third-party payment providers.

We do not store complete payment card numbers on our servers.
Depending on the payment method selected, your payment information may be processed by providers such as credit card processors, PayPal, Klarna, or other authorized payment service providers.
Technical Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited and interaction information

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information
We use collected information for the following purposes:

• Process and fulfill your orders
• Confirm payments and provide order updates
• Arrange product shipment and delivery
• Provide customer support
• Process refunds and warranty services
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Communicate important service information
• Send marketing communications where permitted by applicable laws

We only collect and use personal information that is necessary for providing our services.

3. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share necessary information with trusted third-party service providers to operate our business, including:Payment Providers
Payment processors that securely handle transaction processing.
Shipping and Logistics Providers
Courier and logistics companies that require delivery information to fulfill your order.
Ecommerce and Website Service Providers
Service providers that support website operation, hosting, analytics, security, and customer services.
Marketing and Analytics Providers
Advertising and analytics providers that help us understand website performance and provide relevant marketing communications.
These third parties are only permitted to process personal information necessary to provide their services.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used for:

• Essential website functions
• Shopping cart and checkout services
• Website performance analysis
• Advertising and marketing purposes

We may use third-party services such as analytics and advertising platforms that use cookies or similar technologies.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
Where required by applicable laws, we will request your consent before placing non-essential cookies on your device.

5. Advertising and Analytics
We may use advertising and analytics tools provided by companies such as Google and Meta to measure advertising performance and improve marketing relevance.
These services may collect information about your website activity through cookies or similar technologies to:

• Measure advertising performance
• Understand customer behavior
• Provide more relevant advertisements

Each third-party provider processes information according to its own privacy policy.

6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Our website uses SSL encryption technology to protect information transmitted through our website.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers
As a global ecommerce business, your personal information may be processed by service providers located outside your country of residence.
Some service providers may process information outside the European Economic Area (EEA). We take reasonable measures to ensure appropriate protection of personal information during such transfers.
By using our website and services, you acknowledge that your information may be transferred and processed where necessary to provide our services.

8. Your Privacy Rights
If you are located in the European Economic Area (EEA), you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your personal information
• The right to object to certain processing activities
• The right to withdraw consent where applicable

To exercise these rights, please contact us: Email: service@kukirinofficialstore.com

You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
We will review and respond to your request in accordance with applicable privacy laws.

9. Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

10. Business Transfers
If CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED  is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.
Any successor organization will continue to handle personal information according to this Privacy Policy or applicable privacy requirements.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised update date.
We encourage customers to review this Privacy Policy periodically.

12. Contact Information
If you have any questions regarding this Privacy Policy or how we process personal information, please contact us:
CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED 
Authorized distributor of KuKirin electric scooters
Website:https://www.kukirinofficialstore.com
Email: service@kukirinofficialstore.com
Phone:+86 135 4416 4990
Address:
FLAT 2401-16, 24/F, WING SHING IND BUILDING, 26 NG FONG STREET, SAN PO KONG
HONG KONG